Terms & Conditions – Shivaraga
Welcome to Shivaraga. By using our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before using our site or services.
1. General Information
This website is operated by Shivaraga, a clothing brand based in Jaipur, Rajasthan, focused on handmade, chemical-free, block-printed garments. Throughout the site, the terms “we”, “us” and “our” refer to Shivaraga.
2. Use of the Website
By accessing or using our website, you confirm that:
You are at least 18 years old or using the site under the supervision of a parent or guardian.
You will not use the website for any unlawful or fraudulent activity.
All information you provide is accurate and up to date.
3. Product Information
All products are handcrafted; minor variations in color, pattern, or print are natural and part of their uniqueness.
We strive to display accurate product images and descriptions, but colors may vary slightly due to screen settings.
We reserve the right to modify or discontinue any product without prior notice.
4. Orders & Payments
Orders are accepted subject to availability and confirmation of payment.
We reserve the right to refuse or cancel an order at our discretion (e.g., due to pricing errors, stock unavailability, or suspected fraud).
Payment must be completed via our approved and secure payment gateways.
5. Shipping & Delivery
We ship pan-India and internationally (wherever supported).
Shipping timelines are mentioned on each product page and may vary for custom or made-to-order items.
Delivery delays due to natural calamities, courier delays, or local restrictions are not within our control.
6. Returns & Exchanges
Please refer to our detailed [Return & Exchange Policy] for full terms.
7. Intellectual Property
All content on this website — including images, designs, logos, and text — is the property of Shivaraga and is protected under applicable copyright and trademark laws.
You may not copy, reproduce, or use any part of this website without prior written permission.
8. Privacy
We respect your privacy. Please review our [Privacy Policy] to understand how we collect, use, and protect your data.
9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
In no event shall our liability exceed the amount you paid for the product in question.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
11. Contact Us
For any queries regarding these Terms, please contact us at:
📧 contact@shivraga.com